Communication

    I am a family practitioner and certified prosthodontist in private practice for over twenty years. Throughout the years I have witnessed countless dental conditions and evaluated, diagnosed and treated umpteen cases. Being a good clinician in my field of work depends on many things such as a solid base of great training, years of experience, state-of-the-art techniques, equipment and materials, proficient lab technicians, etc. But as I reflect back, it seems obvious that one of the most important aspects of my work is simple and effective communication.

    A good doctor has to realize that regardless of how well trained or how much experience he/she has, it's ultimately the patient that needs to understand the treatment. Communication is the key to any relationship and the doctor/patient interaction is no exception. People come from many different walks of life and have many preconceived notions about how certain things should work. However, these notions are not always accurate and unless discussed properly beforehand they may lead to dissatisfaction due to unrealistic expectations. I have found that the more the patient understands the existing condition and proposed treatment, the more they will appreciate and accept the end result and all parties involved will be much happier.

     George Bernard Shaw said it best-  The single biggest problem in communication is the illusion that it has taken place.        

The single biggest problem in communication is the illusion that it has taken place.
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The single biggest problem in communication is the illusion that it has taken place. George Bernard Shaw
Read more at: http://www.brainyquote.com/search_results.html?q=communication

The single biggest problem in communication is the illusion that it has taken place. George Bernard Shaw
Read more at: http://www.brainyquote.com/search_results.html?q=communication